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Privacy Policy — Steamed Cheeseburger Maker LLC

Last updated: March 1, 2026

This Privacy Policy describes how Steamed Cheeseburger Maker LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use our website, purchase products, create an account, interact with our content, or contact support (collectively, the “Services”).

By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

1) Who We Are

Steamed Cheeseburger Maker LLC
Website: www.steamedcheeseburgermaker.com
Email: hello@steamedcheeseburgermaker.com
Contact page: www.steamedcheeseburgermaker.com/contact-us/

2) Information We Collect

We collect information in the following categories:

A) Information You Provide to Us

This includes information you submit directly through our checkout, account creation, support requests, forms, or other site interactions, such as:

  • Name
  • Email address
  • Shipping/billing address
  • Account login information (when applicable)
  • Order history and purchase details
  • Customer messages, support requests, or other communications
  • Information you enter into forms (including optional custom fields)

Phone numbers: We do not require phone numbers for all interactions. We may collect phone numbers in the future (for example, for customer support or order-related contact).

B) Account Information

We create a customer account as part of the purchase process. This allows you to access purchase-related functions and membership access when applicable.

At this time, we do not offer guest checkout. Future features may include special access or membership-based accounts.

C) Payment Information

We use third-party payment processors to process payments. Depending on your payment method, transactions may be processed via:

  • Stripe
  • PayPal
  • Apple Pay
  • Google Pay
  • Other wallet/payment services provided through our processors

We do not store full credit card numbers on our servers. Payment details are handled by our payment processors under their own privacy and security policies.

D) Newsletter and Marketing Information

If you subscribe to our emails or maka purchase, we may collect:

  • Email address
  • Subscription preferences
  • Email engagement data (such as opens and clicks), depending on configuration and other custom field information

You can opt out of newsletter emails at any time using the unsubscribe link included in the emails.

Even if you opt out of our newsletter emails, we may still send some-marketing emails such as purchase receipts, account, other sales notices, or customer service messages.

E) Video and Content Engagement (Presto Player)

Some of our video and audio content may be delivered through media tools such as Presto Player or embedded content.

This may involve:

  • Video or audio engagement analytics (e.g., play events, progress, completion)
  • Email capture or gated access for certain content (where applicable)

F) Support Communications (Fluent Support)

If you contact us for customer service or technical support, we may collect:

  • Your contact details
  • Your messages and support request history
  • Attachments or files you choose to submit
  • Support-related metadata (timestamps, ticket IDs)

G) Feedback Collection

We may collect site feedback through tools such as:

  • UserFeedback or survey/prompt plugins
  • SureForms form builder
  • Other information collections tools

This may include:

  • Responses you submit
  • Page context (where the prompt was shown)
  • Non-sensitive interaction behavior related to feedback

H) Automatically Collected Information (Device and Usage Data)

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type, operating system
  • Pages viewed and time spent on pages
  • Referring URL
  • General diagnostics and security logs

3) Cookies and Similar Technologies

We use cookies and similar technologies to support the Services, such as:

  • Maintaining sessions and security
  • Remembering user preferences
  • Improving website performance and user experience
  • Tracking shopping behaivor

At this time, we do not use third-party tracking pixels or advertising retargeting tools on our website. We may use analytics tools in the future (such as Google Analytics) to better understand site usage.

You can control cookies through your browser settings. If you disable cookies, parts of the Services may not function properly.

4) How We Use Your Information

We may use personal information to:

  • Provide and fulfill product orders
  • Create and manage customer accounts
  • Deliver products and transactional updates
  • Provide customer service and support
  • Improve the Services, website performance, and user experience
  • Send newsletters and marketing emails (where you have not opted out)
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations and enforce our policies

5) How We Share Information

We do not sell your personal information.

We may share personal information in limited situations, including:

A) Service Providers (Processors)

We may share information with trusted vendors who provide services such as:

  • Payment processing (e.g., Stripe, PayPal)
  • Email delivery/newsletters
  • Website hosting and technical operations
  • Customer support systems (e.g., Fluent Support)
  • Site automation tools (e.g., OttoKit)
  • Media/video delivery and analytics (e.g., Presto Player)
  • Security and anti-fraud services

These providers are only permitted to use information as necessary to provide services to us.

B) Legal Requirements

We may disclose information if required to do so by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect the rights, safety, or security of:

  • the company
  • customers/users
  • the public

C) Business Transfers

If we are involved in a business transaction (merger, acquisition, restructuring, or sale of assets), customer information may be transferred as part of that transaction.

6) Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Access to personal information we hold about you
  • Correction of inaccurate personal information
  • Deletion of personal information (subject to legal exceptions)
  • Requesting a copy of your personal information (portability)
  • Opting out of certain types of processing (where applicable)

To request access, correction, or deletion, contact us at:
hello@steamedcheeseburgermaker.com

7) Connecticut and Other U.S. State Privacy Rights

If you are a Connecticut resident (or a resident of another U.S. state with similar privacy laws), you may have additional rights such as opting out of certain processing for:

  • targeted advertising (if implemented in the future)
  • profiling in furtherance of decisions with legal or similarly significant effects

We may need to verify your identity before fulfilling certain requests.

8) Data Retention

We retain personal information only as long as reasonably necessary for:

  • order fulfillment
  • account administration
  • customer support
  • recordkeeping and compliance (including tax and accounting)
  • fraud prevention and security
  • resolving disputes and enforcing agreements

When information is no longer required, we will delete or anonymize it where feasible.

9) Security

We use commercially reasonable security measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10) Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11) Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies directly.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

13) Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, contact us using:

Email: hello@steamedcheeseburgermaker.com
Contact page: www.steamedcheeseburgermaker.com/contact-us/