Shipping Policy
Effective Date: July 11, 2026
Thank you for shopping with Steamed Cheeseburger Maker LLC. This Shipping Policy explains how we process, prepare, and ship orders placed through our website. By placing an order, you agree to the terms outlined below.
Shipping Destinations
Steamed Cheeseburger Maker LLC currently ships to:
- All 50 United States
- U.S. Territories
- APO/FPO/DPO military addresses (when supported by USPS)
- P.O. Boxes (when supported by USPS)
We do not currently offer international shipping outside of U.S. destinations.
Order Processing
Our products are carefully prepared and some like our steamed cheeseburger maker Kits are made to order and are hand poured upon order of an order including steaming trays .
Most orders are processed and prepared for shipment within approximately two (2) weeks after payment has been successfully received.
Processing time refers to the time required to prepare your order for shipment and is separate from the carrier’s delivery time.
During holidays, promotional events, product launches, or periods of unusually high order volume, processing times may exceed our normal estimate. We appreciate your patience and will make every reasonable effort to ship your order as quickly as possible.
Shipping Carrier
Orders are currently shipped through the United States Postal Service (USPS).
Steamed Cheeseburger Maker LLC reserves the right to use another shipping carrier when necessary to ensure efficient and reliable delivery.
Shipping Rates
Shipping is charged at a flat rate of $9.00 USD per order.
Applicable taxes, if any, are calculated separately during checkout.
Order Tracking
Once your order has been prepared for shipment, you will receive a shipping confirmation email containing your USPS tracking number.
Please allow up to 48 hours after receiving your shipping confirmation email for USPS tracking information to begin updating.
Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address.
If you discover an error in your shipping address, please contact us immediately.
If your order has not yet shipped, we will make reasonable efforts to update the address.
Once an order has been shipped, address changes cannot be guaranteed.
If a shipment is returned because an incorrect or incomplete shipping address was provided, the customer is responsible for paying applicable shipping charges before the order can be reshipped.
Steamed Cheeseburger Maker LLC reserves the right to contact customers to verify shipping information before processing an order when necessary to help prevent fraud or delivery issues.
Delivery Estimates
Estimated delivery dates provided by USPS are estimates only and are not guaranteed.
Once USPS has accepted your shipment, delivery times are outside the control of Steamed Cheeseburger Maker LLC.
Shipping Delays
Steamed Cheeseburger Maker LLC is not responsible for shipping delays caused by USPS or other circumstances beyond our reasonable control, including but not limited to:
- Severe weather
- Natural disasters
- Transportation disruptions
- Labor disputes
- Government actions
- Supplier shortages
- Public health emergencies
- Power outages
- Cybersecurity incidents
- High shipping volume
- Other unforeseen events
We will make reasonable efforts to resume normal operations as quickly as practicable following any such event.
Delivered but Not Received
If USPS tracking indicates that your package has been delivered but you are unable to locate it, please contact us promptly.
We may ask you to:
- Verify your shipping address.
- Check around the delivery location.
- Check with household members, neighbors, or your property manager.
- Contact your local USPS Post Office.
- Provide additional information necessary to investigate the matter.
After reviewing the available information, Steamed Cheeseburger Maker LLC will determine the appropriate resolution based on the circumstances.
Lost Shipments
If a shipment appears to have been lost while in transit, we will investigate the shipment with USPS.
If the shipment is confirmed to be lost, we will determine the appropriate resolution, which may include sending a replacement or issuing a refund.
Multiple Shipments
When necessary, Steamed Cheeseburger Maker LLC may divide an order into multiple shipments.
If this occurs:
- You will not be charged additional shipping beyond the original shipping charge.
- Tracking information will be provided for each shipment when applicable.
- We will notify you if part of your order ships separately.
Pre-Orders and Product Availability
From time to time, Steamed Cheeseburger Maker LLC may offer products for pre-order.
While we make every effort to release all announced products, product development, manufacturing, supplier availability, testing, regulatory requirements, or other unforeseen circumstances may result in delays, modifications, or cancellation of a pre-order product.
Steamed Cheeseburger Maker LLC reserves the right to delay, modify, suspend, or cancel any pre-order product at any time before shipment.
If a pre-order product cannot be fulfilled, your sole remedy will be a full refund of any amount paid for the unfulfilled product. No additional compensation, damages, or liability shall apply.
This provision applies to all pre-order products, including physical products, digital products, downloadable content, memberships, services, and any other products offered on a pre-order basis.
Military Addresses
We proudly ship to APO, FPO, and DPO military addresses when supported by USPS.
Please note that delivery times to military addresses may be longer than standard domestic deliveries.
Signature Confirmation
Standard orders do not require a signature upon delivery.
Steamed Cheeseburger Maker LLC reserves the right to require signature confirmation for certain shipments when additional delivery security is appropriate.
Refused Deliveries
If a shipment is refused by the customer without prior authorization from Steamed Cheeseburger Maker LLC, the shipment will be treated as a return once it has been received back by us.
After inspection, any actual return shipping charges, carrier fees, or other recoverable costs incurred by Steamed Cheeseburger Maker LLC may be deducted from the customer’s refund, where permitted and applicable.
Right to Refuse or Cancel Shipment
Steamed Cheeseburger Maker LLC reserves the right to refuse or cancel shipment of an order prior to shipment when necessary due to suspected fraud, payment issues, legal requirements, product availability, inventory discrepancies, or other circumstances that make fulfillment impractical or inappropriate.
If payment has already been collected for an order that is canceled prior to shipment, a full refund will be issued to the original payment method.
Return Shipping
Information regarding returns, refunds, exchanges, damaged products, and return eligibility can be found in our Refund & Return Policy.
Shipping Policy Updates
Steamed Cheeseburger Maker LLC reserves the right to update or modify this Shipping Policy at any time.
Any revisions will apply only to orders placed after the revised policy becomes effective and will not affect orders that were accepted under a previous version of this policy.
Contact Us
If you have questions regarding shipping or your order, please contact us.
Email: hello@steamedcheeseburgermaker.com
Phone: Not currently available
Flexible Business Hours
Friday – Monday
7:00 AM – 12:30 PM
Tuesday – Thursday
1:00 PM – 5:00 PM
