Last Revised: July 10, 2026

Thank you for shopping with Steamed Cheeseburger Maker LLC. We take pride in providing quality products and excellent customer service. This Refund & Return Policy explains how cancellations, returns, refunds, and related requests are handled.

Order Cancellations

Before Shipment

Orders may be canceled at any time before shipment for a full refund.

After Shipment

Once an order has been shipped, it cannot be canceled. If you no longer wish to keep your order, you may request a return after delivery in accordance with this policy.

Return Eligibility

Eligible products may be returned within 30 days of the carrier-confirmed delivery date.

To qualify for a return, the product must:

• Be unused.
• Be clean.
• Include all original components and accessories.
• Be returned in substantially the same condition in which it was received.

Products may be opened for inspection but must not have been used.

Used products are not eligible for return.

Return Authorization Required

Before returning any product, you must contact Steamed Cheeseburger Maker LLC to request return authorization.

Once your request has been reviewed, we will provide return instructions and, when applicable, the return address.

Returns sent without prior authorization may experience processing delays or may be refused.

Return Shipping

Unless the return is the result of our error or another approved circumstance, customers are responsible for the cost of return shipping.

Customers are strongly encouraged to use a shipping service that includes tracking.

Steamed Cheeseburger Maker LLC is not responsible for returned packages that are lost or damaged while being shipped back to us.

Packaging Your Return

Please package returned products securely to help prevent damage during return shipping.

Original packaging is encouraged whenever possible but is not required.

Return Inspection

All returned products are inspected upon receipt.

During inspection, we verify:

• The returned product matches the original order.
• The product is unused.
• The product is clean.
• All included components and accessories are present.
• The product has not been damaged beyond normal package opening and inspection.

If components are missing from the returned order, the replacement value of the missing item(s) may be deducted from your refund.

Damaged, Defective, Incorrect, or Missing Orders

If your order arrives damaged, contains the wrong item, is missing components, or you believe there is a manufacturing defect, please contact us as soon as possible.

To help us investigate your request, we may ask for:

• Your order number.
• A description of the issue.
• Photographs of the product.
• Photographs of the packaging.
• Any additional information reasonably necessary to review the claim.

After completing our investigation, we will determine the appropriate resolution, which may include:

• Replacement product.
• Replacement parts.
• Partial refund.
• Full refund.
• Another appropriate resolution.

Lost Shipments

If your shipment appears to have been lost during transit, Steamed Cheeseburger Maker LLC will investigate the shipment with USPS.

If the shipment is confirmed to be lost, we will determine the appropriate resolution, which may include sending a replacement or issuing a refund.

Ordering the Wrong Product

If you accidentally ordered the wrong product or quantity, you may return the unused item under this Return Policy.

Normal return requirements apply, including return authorization and customer-paid return shipping.

Exchanges

Steamed Cheeseburger Maker LLC does not offer direct product exchanges.

If you would like a different product, please return the eligible item in accordance with this policy and place a new order.

Refund Processing

Once your returned product has been received, inspected, and approved, your refund will be issued within five (5) business days.

Refunds are issued to the original payment method used for the purchase.

Please note that your bank, credit card issuer, or payment provider may require additional time before the refunded amount appears in your account.

Digital Products

At this time, Steamed Cheeseburger Maker LLC does not offer digital products for sale.

If digital products are offered in the future, they will generally be non-refundable except when a file is defective or cannot be accessed due to an issue on our end.

Policy Changes

Steamed Cheeseburger Maker LLC reserves the right to update or modify this Refund & Return Policy at any time. Changes will apply to orders placed after the revised policy becomes effective.

Contact Us

If you have questions about this policy or need assistance with your order, please contact us through our website before returning any product.

Please include your order number so we can assist you as quickly as possible.